SHIPPING POLICY
Order Processing
Orders are typically processed within 3 business days before shipment.
Processing time and shipping time are separate.
Processing time is the time it takes for our team to prepare, pack, and hand off your order to the carrier.
Orders placed after 2:00 PM EST, on weekends, or on holidays will begin processing the next business day.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Shipping Methods & Delivery Times
We ship using trusted carrier UPS
Estimated delivery times after shipment:
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Standard Shipping: 3–5 business days
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Expedited Shipping: 2 business days (when available)
Delivery times are estimates and may vary depending on your location and carrier delays.
Shipping Rates
Shipping rates are calculated at checkout based on order amount.
Shipping Rates:
- $0.00 – $49.99 → $8.99
- $50.00 – $99.99 → $10.99
- $100.00 – $149.99 → $12.99
- $150.00 and up → FREE Standard Shipping
Any applicable shipping promotions or free shipping offers will be displayed during checkout.
International Orders
DadGum currently only ships within the United States
Tracking Your Order
Once your order ships, you will receive an email with tracking information so you can follow your package from our door to yours.
Please allow up to 24 hours for tracking updates to appear after the shipping confirmation email is sent.
Address Accuracy
Customers are responsible for entering the correct shipping address at checkout.
If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend the order.
Lost or Stolen Packages
DadGum is not responsible for packages that are lost or stolen after delivery has been confirmed by the carrier.
If you believe your package has been lost in transit, please contact us and we will assist in filing a claim with the carrier.
Shipping Locations
At this time, DadGum only ships within the United States.